Hold, Please

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Who chooses the "hold" music for companies?
I'm guessing there have been studies done on what people find calming and relaxing music.
Did they really conclude that jazz is best?
Is a crazy sax truly what will soothe most people's nerves when they are frustrated and waiting on hold for an hour?

Or keyed up classic music appears to be another popular choice.
Apparently the running up and down of keys on the piano is also good chill music.
Don't get me wrong, I love the piano, I play the piano and I know the skill that goes into playing some of those pieces (as I'm not good enough to do most of them myself).

Maybe I'm just unusual in my musical likes and dislikes but I have yet to hear hold music that I can tolerate enjoy.
I propose a change in hold music to something like country, show tunes, oldies, heck I'd maybe even prefer rap!
Ok, that is going a bit too far, skip the rap...

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